Case Study Analysis
Read Compassion for Samantha Case Study
Samantha Lizonia has been with Prestige Shipping for 35 years. As one of the first employees hired when the business launched, she has weathered many storms with the company, including receiving late paychecks, times of slow growth, a year where she worked 7 days a week without fail, and working for 4 years in a row without a vacation or sick day. As the office manager, she greets all visitors and is the first point of contact when customers and vendors calls. The CEO always praises Samantha and often states that without her diligence and faithfulness all those years they may not have survived.
Unfortunately, Samantha’s job performance has been declining. She has submitted reports untimely and unfinished, been late to work, and has become cold and difficult to work with. Coworkers and vendors complain about her rude comments and harsh demeanor. The CEO spoke to Samantha about her performance and behavior, but nothing has changed. Actually, she did not appreciate being reprimanded, and her behavior got worse. However, during their meeting, the CEO did find out that Samantha is planning on retiring in 2 years, and the value of her retirement savings plan has drastically declined.
If Samantha would have been any other employee, she would have been fired a long time ago. Because of her age, years of loyal service, lack of retirement savings, and the CEO’s commitment to continuing the family-like environment, this is a difficult choice. However, he knows that he must come to a decision about her soon.
Consider the following:
- SHRM ethical guidelines
- Ethical processes for hiring, evaluating, disciplining, and terminating employees
- Regulations for equal opportunity and employee rights
- Commonly held values such as compassion, courage, integrity, and wisdom that can help people clarify their differences with others, understand their positions, and communicate values more effectively
- Disagreements about moral choices in an organization are a natural part of doing business. Appreciate the viewpoints of other parties instead of vilifying them. Anticipate these disagreements by developing strategies for dealing with the most common conflicts you will face in your work.
- Your personal strengths, unique voice, core identity and desired self-image.
- Potential arguments that others will use to support immoral or unethical behavior
Write a 1,050- to 1,400-word analysis of the scenario. Include the following:
- Describe the ethical dilemma presented in the scenario, and explain why it is an ethical dilemma.
- Describe the government and industry regulations relevant to this scenario.
- Explain why specific elements from SHRM guidelines would apply to this situation.
- Describe the ethical way to resolve the issue with Samantha.
- Justify your resolution.
Format your paper according to APA guidelines.